Contact us

We're here to help!

Our friendly team are available Monday to Saturday 9:00 to 17:00 and Sunday 10:00 to 16:00 to help with any queries.

Call us on 01227280988

Or use our contact form to submit your query, or email us at enquiries@hillsleisure.net

Store Query

If you’ve purchased an item in store or would like to return your item to store for an exchange or refund, please contact us at the store beforehand to speed up the process.

What are our opening times?

Monday to Saturday 9:00 to 17:00
Sunday 10:00 to 16:00

Can I Click & Collect?

Click and collect is available across a selected range of products, offering a collection service from our store within one hour.

Once you have placed your Click & Collect order you should expect:

  1. To receive an email, which confirms your we are picking your order.
  2. To receive a confirmation SMS or call from the store once your order is ready to collect.
  3. Collection of your order within one hour at the customer services desk in store. Please follow the social distancing measures we have in place on collection of your order.

At this unprecedented time our team members are working hard to ensure you can click & collect in a safe and secure way. During these times, collection may take longer due to customer demand, but we will aim to have your order ready as soon as we can, and we thank you for your patience and understanding when this occurs.

Orders can be collected from our store in line with our opening times.

Are home deliveries running as usual?

Yes. Our home delivery service has been adapted to keep our teams and customers safe during this time. All items will be delivered in line with social distancing guidelines, following a contact-free process.